Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of all services, software, and solutions provided by AlgoMatrix (“we”, “us”, or “our”). By engaging our services or using any software, you agree to be bound by these Terms.

1. Services

We provide bespoke software solutions, automation tools, algorithmic trading bots, and related consultancy for individuals and businesses operating in financial markets.
All services are delivered on a best-effort basis and are tailored according to client requirements.

2. Client Responsibilities

You are solely responsible for the configuration, deployment, and operation of the software in your own trading accounts or environments.
You must comply with all relevant laws, regulations, and exchange/broker terms of service when using our solutions.
You are responsible for providing accurate and complete information for us to deliver the agreed services.

3. Payment and Delivery

Payment terms will be agreed upon before work begins.
Delivery timelines are estimates and may change based on project scope, dependencies, or unforeseen technical issues.
Once a solution is delivered and accepted, future modifications will be subject to separate agreements.

4. Intellectual Property

Unless otherwise agreed in writing, all source code, scripts, and documentation produced by us remain our intellectual property.
Clients are granted a non-exclusive, non-transferable license to use the delivered software for their own purposes only.

5. Limitations

We do not guarantee uninterrupted availability or flawless operation of any software.
We are not responsible for third-party service outages, market conditions, broker restrictions, or technical issues beyond our control.

Privacy Policy

1. Information We Collect

We may collect:

Name, contact information, and project details provided by you.
Technical information necessary to deliver and support our software.

We do not collect:

Your trading account credentials, unless explicitly required and agreed for development purposes.
Any unnecessary personal data.

2. How We Use Your Information

To deliver and maintain the agreed services.
To communicate with you regarding updates, issues, and improvements.
To comply with legal or regulatory obligations.

We do not sell or rent your information. We may share it only when:

Required by law or regulatory authorities.
Necessary to work with trusted service providers for the execution of our services.

4. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, you may contact us via:

Email: [email protected]

Disclaimer

1. No Financial Advice

Our software and services are provided for informational and automation purposes only. We do not provide investment, financial, or trading advice. Any decisions you make based on the use of our software are at your own risk.

2. Risk of Trading

Algorithmic trading carries significant risk, including the possibility of substantial losses. Market conditions, latency, third-party service outages, and software bugs can result in unexpected behavior and financial loss. You agree that:

You are fully responsible for all profits and losses incurred using our software.

3. No Guarantee of Performance

We make no warranties regarding the profitability, accuracy, uptime, or reliability of any software or service. All tools are provided “as is”.

4. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our software or services.
Once delivered, any tweaks, modifications, or changes (by us or by you) may cause different behavior or unintended consequences, for which we are not responsible.
We are not responsible for losses caused by:
- Broker or exchange downtime.
- API changes.
- Market volatility.
- Incorrect configuration by the client.

By using our services, you acknowledge that you understand and accept these risks.